Duck Soup brings small business owners closer to their “what” (they do) and “why” (they do it) by taking care of the “who”, “when” and “how”. 


Most small business owners didn’t start their journey because they love spreadsheets and logistics. They started because they had a unique vision to share with the world. But let’s be real: running a business comes with way more behind-the-scenes work than anyone expects.

That’s where Duck Soup swoops in. We know what it takes to turn chaos into a well-oiled machine—a profitable business with happy employees and less stress. We know where to look, how to fix it, and how to get and keep things running smoothly.

Let us help you reclaim your spark. We’ll take the admin, planning, and operational headaches off your plate so you can get back to doing what you love.

  • Rachel Bockheim (she/her)

    PRINCIPAL

    Rachel Bockheim is dedicated to helping small businesses thrive through expert operations management. With a passion for building, training, and supporting high-performing teams, she focuses on creating efficiencies that drive increased profitability and long-term success. Rachel brings a wealth of experience across diverse industries, including design, e-commerce, custom manufacturing, fashion, art, hospitality, and the spirits sector. Her strategic approach and hands-on expertise make her a trusted partner for businesses ready to optimize their operations and elevate their performance.

  • Jen Keyser (she/her)

    PROJECT MANAGER

    Jen Keyser brings a unique blend of expertise in brand management, events, merchandise, and the hospitality industry, paired with a deep understanding of data and technology integration. Growing up immersed in her father’s restaurants, Jen developed a passion for the hospitality world early on. This foundation evolved into a thriving career as a sought-after General Manager, leading the openings of multiple acclaimed restaurants and cocktail bars in Austin, TX.

    Known affectionately as "Mama Bear" by her teams, Jen is celebrated for her strong leadership, strategic mindset, and ability to leverage cutting-edge tools and data to optimize performance.

  • Aeriel Moon

    BOOKKEEPING